Our Staff

• ensure our recruitment process filters only the best candidates who share our vision

• create a training program for every staff member to ensure their skills are up to date

• have a development program for every member of staff so they have direction and a clear career path

• treat every member of staff equally

• Maintain The Living Wage Foundation Employer status

Our Customers​

• regularly ask our customers for feedback on our service in person, by email, post and online through our website and review sites

• treat our customers as individuals and where possible tailor their service to suit their needs

Our Business​

• analyse our services quarterly to ensure we remain current in our offerings

• comply with all legislation to protect our staff and customers

• be as flexible as we can be to our staff and customers

• ensure our staff and customers are seen as individuals at all times and treat them with respect, honesty and integrity,

"I found the The Little Cottage Cleaning Company with a quick Google search, and I couldn’t have been happier. They were fast, friendly, and stuck to the price they quoted."

Marian Edwards