To be the brand of choice in the areas we serve

How will we achieve this?

Our Staff

  • ensure our recruitment process filters only the best candidates who share our vision

  • provide a market leading employment package for all our employees

  • have a development program for every member of staff so they have clear direction and a career path

  • ensure we operate within our equality and diversity policy

Our Customers​

  • regularly ask our customers for feedback on our service in person, by email, post and online through our website and review sites

  • treat our customers as individuals and listen to their feedback, adjusting our business practices if required

Our Business​

  • analyse our performance to ensure we remain current in the market

  • ensure our ecological credentials are maintained and developed to embrace new technologies when they arise

  • comply with all legislation to protect our staff and customers

  • operate an open door policy to our staff and customers


"I found the The Little Cottage Cleaning Company with a quick Google search, and I couldn’t have been happier. They were fast, friendly, and stuck to the price they quoted."

Marian Edwards