VISION 2022
To be the brand of choice in the areas we serve
How will we achieve this?
Our Staff
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ensure our recruitment process filters only the best candidates who share our vision
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provide a market leading employment package for all our employees
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have a development program for every member of staff so they have clear direction and a career path
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ensure we operate within our equality and diversity policy
Our Customers
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regularly ask our customers for feedback on our service in person, by email, post and online through our website and review sites
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treat our customers as individuals and listen to their feedback, adjusting our business practices if required
Our Business
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analyse our performance to ensure we remain current in the market
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ensure our ecological credentials are maintained and developed to embrace new technologies when they arise
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comply with all legislation to protect our staff and customers
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operate an open door policy to our staff and customers
"I found the The Little Cottage Cleaning Company with a quick Google search, and I couldn’t have been happier. They were fast, friendly, and stuck to the price they quoted."
Marian Edwards