Our Staff

• ensure our recruitment process filters only the best candidates who share our vision

• provide a market leading employment package for all our employees

• have a development program for every member of staff so they have clear direction and a career path

• ensure we operate within our equality and diversity policy

Our Customers​

• regularly ask our customers for feedback on our service in person, by email, post and online through our website and review sites

• treat our customers as individuals and listen to their feedback, adjusting our business practices if required

Our Business​

• analyse our performance to ensure we remain current in the market

• ensure our ecological credentials are maintained and developed to embrace new technologies when they arise

• comply with all legislation to protect our staff and customers

• operate an open door policy to our staff and customers